![]() I thought it wasn't working, but the screen was just sleeping).Īpparently it's an issue with an automatic update that never quite got past the login screen. (If your screen goes pitch black during this process, hit the space bar. After that it should go to your normal desktop and the issue should be fixed. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). From late 2012 all 21.5' iMacs used a 2.5' drive and dont require a bracket. ![]() This drive was usually a 3.5 inch size (ssd requires an Adaptadrive bracket). After a moment, you should see the spinning beach ballĥ. From 2006 to 2017 all iMacs used a standard SATA drive for the primary storage. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.Ĥ. Restart the computer and press shift at the same time until you see the progress bar start movingģ. Shut the computer down by holding the power button for 10 secondsĢ. I had the same issue with my 2008 iMac and Apple support walked me through the fix yesterday.ġ. Please see the following written by another user: How to Fix a Mac That Stalls on the Gray Screen at Startup If needed find an Apple Store - Find a Store - Apple. Make an appointment at the Apple Genius Bar for service.
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